Pop-ups you cannot close, a browser that has changed by itself, or a computer that has suddenly slowed right down? It may have a virus or malware. We start with a free health check, then virus and malware removal is from £45.
Signs your computer may be infected
- Warning pop-ups telling you to call a number or pay for a fix
- Your browser homepage or search engine has changed without you doing it
- New toolbars or programs you did not install
- The computer has become much slower or keeps crashing
- Friends receiving strange emails or messages from you
What to do right now
- Do not call any phone number shown in a pop-up, and do not pay anything.
- Never let someone who rang you out of the blue connect to your computer.
- If you think someone has had access, disconnect from the internet and call us.
- Change important passwords from a different, trusted device.
What we do
- A free health check to find out what is wrong.
- A clear price before any work starts.
- Remove the viruses and malware, clean up your browsers and check your security is up to date.
- Plain-English advice to help you stay safe in future.
If a computer is too badly affected, a Windows reinstall (with your files backed up first and put back afterwards) is from £60.
Prices
Free health check. Virus and malware removal from £45. We are not VAT registered, so no VAT is added. See the prices page for more.
Areas we cover
Swansea, Neath, Port Talbot, Llanelli, Carmarthen and the surrounding Swansea Bay area. Family-run since 2009.